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If your purchase is not suitable you have the right to return it to us unused with the original packaging and labels, within 7 days from the date you receive the goods, for a replacement or refund. (Excluding delivery charges when paid.)
You do not have to give a reason when you do this but please supply your full contact details. Please use registered post or a guaranteed delivery service for all returns. All refunds will be given as soon as possible.
The refund will take place onto the card used for purchasing. At the very latest we will refund your money within 30 days of the original purchase. Under certain circumstances we may refund the return postage, for example, if the goods are faulty or damaged. However, in the case of incorrect ordering, wrong size or fit, and undisclosed reasons for return the customer will be expected to pay the postage cost. However, if you cancel your contract with us within 7 working days and return the goods in the condition as bought then you can request your original postage costs back under the terms of the Distance Selling regulations.
For health and safety reasons all returned goods, for what ever reason, must be returned clean and dry. Returned goods that are not clean will not be dealt with.